SHIPPING

Shipping Policy

At schlont.com, we believe in free shipping on every order, worldwide. 

Order Processing & Fulfillment Time

Orders are processed and fulfilled automatically via our vertically integrated manufacturing process, powered by our in-house logistics. Expect 10-20 business days from order placement to receiving shipment. Business days exclude weekends and holidays—delays can happen from high demand

Shipping & Delivery Estimates

Once your order ships, delivery times vary by destination:

  • Domestic (US): Often faster, but we set expectations at the broader 10-20 day window to cover all bases. schlont.com is completely vertically integrated.

  • International: Expect longer transit—customs, carriers, and global logistics play their part. Most international orders land within the 10-20 business day range post-fulfillment start.

These are estimates, not guarantees. Weather, peak seasons, or carrier hiccups can stretch things, but your piece is worth the wait.

Tracking & Updates

You’ll get automatic tracking magic. Shipment notifications and updates directly to your email from the carrier handling your package. Track anytime via the link provided— real-time status keeps the excitement alive until it’s in your hands. For questions, hit us at business@wvvyaudio.com 

Free Shipping Details

Yes, truly free—zero shipping fees added at checkout. Duties, taxes, or import fees for international orders? Those are on the recipient (standard global rules)

Important Notes

  • We ship worldwide, no exceptions

  • PO Boxes? Some carriers love ‘em, others don’t—check your tracking if it’s headed there.

  • Lost or delayed packages? Rare, but reach out with your order number—we’ll chase it down and make it right to keep your energy high.

RETURNS

Returns and Refunds Policy

All sales are final. We do not accept returns, exchanges, or refunds for any reason once your purchase is complete. Please review your order carefully before confirming

Damages and Issues

We stand behind the quality of what we create. Please inspect your order immediately upon receipt. If the item arrives defective, damaged during shipping, or if you receive the wrong product, contact us right away at business@wvvyaudio.com with photos and details. We’ll evaluate and make it right

Exceptions / Non-Returnable Items

For hygiene, safety, and legal reasons, certain items are never eligible for return or refund under any circumstances, including but not limited to:

  • Custom or personalized products

  • Perishable goods

  • Personal care or beauty items

  • Hazardous materials, flammable liquids, or gases

  • Sale items or gift cards

European Union 14-Day Cooling-Off Period

If your order ships to the European Union, EU consumer law gives you the right to cancel within 14 days of receiving your items, for any reason. To exercise this, contact us immediately at business@wvvyaudio.com. The item must be returned in its original, unused condition with all tags and packaging intact. You’ll bear the cost of return shipping unless we specify otherwise. This is the only exception to our all-sales-final policy.

Refunds (Where Applicable)

In the rare cases where we approve a resolution (such as verified damage or EU cooling-off), we’ll process any approved refund to your original payment method. It may take your bank or card issuer additional time to post it. For any questions, slide into our inbox at business@wvvyaudio.com